What is the Difference Between Prepaid And Postpaid?
When you use MoonQube’s services, you will use one of two billing plans: post- paid or pre-paid. By default, when you sign up, your service will be automatically configured for a post-paid billing cycle, which requires a credit card to remain on file to continue using our service. We also only offer our trial credits on our post-paid plans.
Post-Paid Billing
Section titled “Post-Paid Billing”Post-paid customers receive services from MoonQube and are asked to pay the bill at the end of the cycle. They are also required to keep a [billing method](https://support.moonqube.com/article/20-i-added-a-credit-card-on-sign- up-and-saw-a-small-charge-what-happened) on file for recurring usage billing, which is also the type of billing to which the free trial credits are applied.
Pre-Paid Billing
Section titled “Pre-Paid Billing”Pre-paid billing requires customers to pay upfront before services are rendered. Customers should [add credits](https://support.moonqube.com/article/67-how-do-i-add-credit-to-my- account) to their accounts to cover all planned usage. All credits added to an account are non-refundable. Customers will be notified before their account runs out of credit so that they can add more credit to prevent services from being suspended.
Switching Billing Types
Section titled “Switching Billing Types”Please open a ticket with our billing support team to switch billing types.